Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Nuvexonix, Florian Bläsius, Erlenweg 6, 83624 Otterfing, Germany, support@nuvexonix.com) by means of a clear declaration (e.g. by email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw.

For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. In no case will you be charged any fees for this reimbursement.

For digital content not provided on a tangible medium, the right of withdrawal expires if you have expressly consented to performance beginning before the end of the withdrawal period AND have acknowledged that you lose your right of withdrawal upon commencement of performance.

During checkout for paid features (e.g. Clubster Business plans, event quota packs, club boosts), an explicit checkbox confirms this consent — the right of withdrawal is then waived to enable immediate use.

Pursuant to §312 (5) BGB and §312g BGB, the right of withdrawal applies only to consumers (natural persons concluding the contract for purposes outside their trade or self-employed professional activity).

Operators of clubs, bars, event venues, agencies and self-employed event managers using Clubster Business are business customers and have no statutory right of withdrawal. Cancellation rights for these customers are governed by the contract / Business Terms (monthly cancellable, no minimum term).

If you wish to withdraw from the contract, please complete and return this form (sending by email is sufficient).

— To: Nuvexonix, Florian Bläsius, Erlenweg 6, 83624 Otterfing, Germany — Email: support@nuvexonix.com

— I/we hereby give notice that I/we withdraw from my/our contract for the provision of the following service: ____________

— Ordered on / received on: ____________

— Name of consumer(s): ____________

— Address of consumer(s): ____________

— Email used for the contract: ____________

— Date: ____________